Drs. Mann, Jones and Spector

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Surgery Scheduling

 

 

SueEllen Gregson

Surgical Coordinator for Drs. Mann, Jones and Spector

 

 

Phone: 919-859-4744 Ext: 33

 

Fax 919-859-5834

 

Email: sue.gregson@entmann.com

Surgery Facilities Used by Drs. Mann, Jones and Spector

 

WakeMed Cary Hospital

Rex Surgery Center of Cary

Rex Hospital Of Raleigh

1900 Kildaire Farm RD

1505 SW Cary Pkwy

4420 Lake Boone Trail

Cary, NC 27511

Cary, NC 27511

Raleigh, NC 27607

Main: 919-350-2300

Main: 919-367-2600

Main: 919-784-3102

Registration: 919-350-4800

 

Registration: 919-784-6738

Registration: 919-784-6138

Business Office:

919-350-2330

Business Office:

919-784-7600

Business Office:

919-784-7600


Surgery Information

Please read this page if your doctor has recommended surgery for you or your family member. We at The Mann Ear, Nose and Throat Clinic look forward to serving you.  This sheet contains helpful information regarding your surgery. 

 

If you have further questions, please call our office at (919) 859-4744.  We will be happy to assist you.

 

 


Medication Advisory

 

***Please do not take aspirin, ibuprofen, anti-inflammatories, fish oil, flax seed oil, Vitamin E, Plavix, Coumadin (Warfarin) and/or any blood-thinning medications for 3 weeks prior to, and for 3 weeks after your procedure, unless directed otherwise by your physician. If you have any questions about whether your medication contains blood thinning agents please contact your pharmacist or a clinical representative at Mann ENT.


 

HOSPITAL INFORMATION

You will receive financial statements not only from our office but also from the facility at which your surgery is performed.  Please call that facility PRIOR to having the surgery if you have any questions regarding their billing policies.  Our financial policies are available here. The phone number for each facility is listed above. Please remember that the facility will call you to confirm your arrival time to the hospital and what time your surgery is expected to start.  If you do not hear from the hospital by the afternoon prior to your surgery, call our office for assistance.  In general, you will be asked to arrive at the facility 2 hours before the start of your procedure. If you would like to view the online information for preoperative patients to WakeMed in Cary in a separate window, click here. For Rex Surgery Center of Cary information in a separate window, click here.

FINANCIAL INFORMATION

Surgery time slots are valuable to both the physician and the patient.  If you find it necessary to cancel or reschedule your surgery, please do so at least 2 weeks prior to your surgery date.  With less than one week's notice we will apply a rescheduling fee of $50.00 to your account that will be required to reserve your position on the schedule. This fee will be applied to any deductible or copay at the time of your procedure.

Benefit Verification and Financial Obligations for Hospital Surgery and Office Procedure Patients

Benefit Verification

As a courtesy to our surgery and procedure patients, your insurance benefits with your insurance carrier will be verified prior to your surgery or procedure. You will be contacted, by phone or letter, approximately two weeks prior to your surgery or procedure to inform you of your financial obligation.  If you desire to know your benefit information prior to two weeks or you would just like to personally verify your benefits, we highly recommend and welcome you to contact your insurance carrier for that information.  We will supply you with the corresponding surgery or procedure codes (CPT) and diagnosis codes (ICD-9-CM).

Financial Obligations

For surgery patients:  It is our practice policy for all deductibles, coinsurance amounts, co-pays and or outstanding balances to be collected at check-in the day of your pre-op.  For surgeries cosmetic in nature, no financial arrangements can be made.  Payment is expected two weeks prior to the surgery.  Amounts stated are only as estimate of your charges for Mann ENT Clinic.  You will receive separate statements from the anesthesiologist, operating room, hospital room, laboratory, radiology, assisting surgeon, etc.

For office procedure patients:  It is our practice policy for all deductibles, coinsurance amounts, copays, and or outstanding balances to be collected at check-in the day of your procedure.  For surgeries cosmetic in nature, no financial arrangements can be made.  Payment is expected two weeks prior to the procedure.  Amounts stated are only an estimate of your charges.

Verification Is Not A Guarantee Of Payment

Verification of benefits is not a guarantee of payment.  Final determination is made upon receipt of the claim per your insurance carrier.  Your insurance coverage is an agreement between you and your carrier.  Therefore, your insurer has 30 days to pay or deny your claim.  If your insurer decides not to pay your claim, you are responsible for all charges not covered by your policy in addition to your deductibles and or coinsurance amounts stated in your insurance contract.

 

Thank you